Cargo Duty Manager

Responsible for the day-to-day safe and efficient performance of cargo operations while ensuring customer service standards and contractual services are met.
Essential Duties and Responsibilities
  • Effectively manages staff rostering, planned leave, manpower coverage and staff time to reduce dependence on
  • overtime.
  • Ensures applicable safety and quality standards are met.
  • Implement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and transport involved in the operation.
  • Review key performance indicators (KPI's) and take necessary actions to meet needs.
  • Maintains as well as up-dates company‚Äôs and customer manuals and documentation.
  • Implements and monitors the local emergency plan.
  • Develops and maintains good relations with customers and authorities.
  • Find solutions to conflicts and irregularities.
  • Attends and contributes to internal meetings.
  • Comply with company Standard Operating Procedures (SOP) and policies.
  • Perform related duties as assigned.

Qualifications and Competencies
  • MBO Degree
  • Minimum of 2 years leadership experience
  • A minimum of 5 years warehouse management experience
  • Ability to deal with conflict
  • Strong oral and written communication skills
  • Ability to work under pressure
  • Customer focus and quality awareness
  • High standards in quality and service level agreements
  • Must be able to work flexible hours

Recruitment Consultant