Main Responsibilities:
Market Growth & Sales Development
- Identify, target, and secure new opportunities within the Horeca market.
- Promote product categories by understanding the specific needs and buying behavior of Horeca clients.
- Generate leads, negotiate agreements, and close deals to increase revenue and market share.
Account Management & Relationship Building
- Build strong, long-term relationships with key Horeca customers.
- Conduct customer visits, provide product training, sampling, and promotional support.
- Address inquiries and issues quickly to maintain a high level of customer satisfaction.
Sales Strategy & Planning
- Develop and execute sales plans aligned with market dynamics and business goals.
- Monitor trends, competitors, pricing, and market opportunities.
- Prepare tailored presentations, commercial proposals, and quotations.
Cross-Team Collaboration
- Work with marketing teams to create targeted Horeca promotions and materials.
- Coordinate with logistics to ensure stock availability and reliable service.
- Share market insights to support product development and pricing strategies.
Reporting & Performance Tracking
- Track and analyze sales performance, pipeline progress, and market activity.
- Present updates on targets, opportunities, and challenges.
- Monitor customer satisfaction and suggest improvements.
Requirements:
- Strong experience in sales and client development, preferably within FMCG.
- Solid understanding of snacks, cereals, oils & fats, or personal care categories.
- Ability to independently manage multiple accounts, projects, and priorities.
- Analytical mindset with the ability to evaluate trends, pricing, and customer behavior.
- Excellent command of English and Dutch; knowledge of Spanish or Papiamentu is an advantage.
Key Skills & Competencies:
- Excellent communication, negotiation, and presentation skills.
- Strong relationship-building capabilities with diverse Horeca stakeholders.
- Proactive, self-motivated, and driven to achieve and exceed targets.
- Adaptable, resourceful, and comfortable in a dynamic, fast-paced environment.
- Customer-centric approach with strong problem-solving ability.