Responsibilities
HR Administration & Workforce Management
- Ensure fair and compliant staff scheduling in accordance with labor regulations and operational needs
- Monitor employee attendance, productivity, and workforce performance
- Prepare and analyze reports related to store and workforce performance
- Track and analyze HR KPIs such as employee turnover, absenteeism, overtime, and retention rates
- Coordinate payroll-related updates and administrative HR processes
- Maintain accurate employee records and HR documentation
Talent Management & Development
- Forecast recruitment needs and identify employee development opportunities
- Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and communication
- Support onboarding and induction processes for new employees
- Maintain performance management schedules and support managers in conducting employee evaluations
- Promote learning, development, and career growth opportunities
- Identify and develop high-potential employees and support succession planning initiatives
- Coordinate and support employee engagement activities and team meetings
Employee Relations
- Ensure compliance with employment contracts, company policies, and HR procedures
- Support managers in handling employee relations matters, including attendance, performance, workplace concerns, and disciplinary processes
- Facilitate effective communication between management and employees
- Monitor employee engagement, morale, and workplace satisfaction
- Implement initiatives to improve employee motivation and retention
Health & Safety
- Ensure compliance with health and safety regulations and company standards
- Coordinate and support health and safety training programs
- Maintain health and safety documentation, records, and communication boards
- Monitor workplace compliance and implement corrective actions when necessary
- Promote employee well-being and a safe working environment
Requirements
- HR-related qualification completed, in progress, or equivalent practical HR experience
- Experience in a retail or fast-paced business environment is preferred
- Knowledge of employment legislation and HR best practices
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
- Strong organizational and time-management skills
- Ability to work independently and collaboratively
- Strong analytical and problem-solving abilities
- Ability to manage multiple priorities in a dynamic environment
Skills
- Human Resources Administration
- Recruitment & Talent Management
- Employee Relations & Performance Management
- Health & Safety Compliance
- Communication & Stakeholder Management
- Organization, Planning & Problem Solving