As the Manager Business Intelligence you will be responsible for leading and overseeing the delivery of BI and reporting solutions enabling a variety of descriptive data use cases for your market/cluster.
Key Accountabilities:
Manage the delivery of BI/reporting solutions for the market/cluster
Responsible for market/cluster specific strategic reporting
Generate insights based on market/cluster data
Hire, train, develop and retain BI Specialists and analysts in the market/cluster
Work with market/cluster commercial leaders on data needs
Monitor/Audit the use of data in your market/cluster
Deal with possible issues related to the market/cluster data
Adhere to the data governance policies and data glossary in place
Makes sure all reports created within the market/cluster adhere to the reporting development policies and standards
Identify and report any data governance issue within your market/cluster
Preferred education & qualification:
Master’s degree combined with at least 4 years of relevant experience or bachelor’s degree combined with at least 6 years of relevant experience or a Ph.D. Degree combined with at least 2 years of relevant experience
Data governance certifications
knowledge & Experience:
Experience with data governance and data management
Basic data architecture knowledge
Expert analytical thinking and thought leadership
Experience with large data sets and knowledge of both structured and unstructured data
Ability to communicate analytical findings to management
Passion for data and innovation
Good understanding of Telco technology and knows how to leverage technology to achieve business / transformation objectives
Strong telco and digital experience
Sound understanding of Business Support Systems (BSS) and Telco OSS/BSS architecture
Skills & Abilities:
Experience in SQL & Python
Experience working in AWS data environments
Proficiency in Data Visualization tools such as Tableau
Strong leadership and people skills
High tolerance for ambiguity – Have the ability to operate with flexibility in an uncertain environment, with multiple demands and be able to assess and evaluate the range of options that should be considered
Have Backbone; Disagree and Commit – Challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. Have conviction and be tenacious. Do not compromise for the sake of social cohesion, once a decision is reached, commit to it fully
Possess a high EQ – To know your strengths and lean in to them and use them to your full advantage whilst being self-aware of your weaknesses and vices