As the Manager Business Intelligence you will be responsible for leading and overseeing the delivery of BI and reporting solutions enabling a variety of descriptive data use cases for your market/cluster.
Key Accountabilities:
- Manage the delivery of BI/reporting solutions for the market/cluster
- Responsible for market/cluster specific strategic reporting
- Generate insights based on market/cluster data
- Hire, train, develop and retain BI Specialists and analysts in the market/cluster
- Work with market/cluster commercial leaders on data needs
- Monitor/Audit the use of data in your market/cluster
- Deal with possible issues related to the market/cluster data
- Adhere to the data governance policies and data glossary in place
- Makes sure all reports created within the market/cluster adhere to the reporting development policies and standards
- Identify and report any data governance issue within your market/cluster
Preferred education & qualification:
- Master’s degree combined with at least 4 years of relevant experience or bachelor’s degree combined with at least 6 years of relevant experience or a Ph.D. Degree combined with at least 2 years of relevant experience
- Data governance certifications
- knowledge & Experience:
- Experience with data governance and data management
- Basic data architecture knowledge
- Expert analytical thinking and thought leadership
- Experience with large data sets and knowledge of both structured and unstructured data
- Ability to communicate analytical findings to management
- Passion for data and innovation
- Good understanding of Telco technology and knows how to leverage technology to achieve business / transformation objectives
- Strong telco and digital experience
- Sound understanding of Business Support Systems (BSS) and Telco OSS/BSS architecture
Skills & Abilities:
- Experience in SQL & Python
- Experience working in AWS data environments
- Proficiency in Data Visualization tools such as Tableau
- Strong leadership and people skills
- High tolerance for ambiguity – Have the ability to operate with flexibility in an uncertain environment, with multiple demands and be able to assess and evaluate the range of options that should be considered
- Have Backbone; Disagree and Commit – Challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. Have conviction and be tenacious. Do not compromise for the sake of social cohesion, once a decision is reached, commit to it fully
- Possess a high EQ – To know your strengths and lean in to them and use them to your full advantage whilst being self-aware of your weaknesses and vices