Sales Representative  SMB

The Sales Representative is responsible for driving new and existing business. The incumbent is responsible for initiating, arranging and conducting sales activities consistent with sales strategies and marketing plans and in accordance with sales and marketing policies, practices and procedures in order to generate maximum sales revenue.
Key activities and Responsibilities:
  • Work closely with teams to identify new opportunities
  • Pro-active contact existing customers and positive prospects
  • Identify opportunities to drive revenue growth
  • Utilize additional sales resources to target and identify new business targets
  • Ensure all customers are on an active contract
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
  • Answer customers' questions about products, prices, availability, or credit terms
  • Quote prices, credit terms or other bid specifications
  • Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
  • Negotiate prices or terms of sales or service agreements
  • Maintain customer records using automated systems
  • Identify prospective customers by using business directories, following leads from existing clients
  • Prepare sales contracts for orders obtained and submit orders for processing
  • Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations
  • Collaborate with colleagues to exchange information such as selling strategies or marketing information
  • Provision of weekly report of activities and sales / contract updates
  • Provision of monthly reports summarizing performance and results
Qualifications/Requirements Experience
  • One (1) year experience directly related to the duties and responsibilities specified
  • Experience in a telecommunications environment will be an asset
  • Knowledge of Network Services corporate products and services
  • A minimum of Five (5) Ordinary Level Passes including English and Mathematics Skills
  • Ability to create, compose and edit written materials
  • Good phone manner
  • Positive attitude
  • Good Presentation Skills
  • Good team and inter-department relationship skills
  • Word processing and/or data entry skills
  • Ability to perform simple accounting procedures
  • Ability to communicate effectively, both orally and written
Key Behaviours
  • Ability to work efficiently with tight deadlines and in fast paced environments
  • Self-motivated and able to work independently and as part of the team
  • Ability to maintain confidentiality of records and information
  • Ability to understand and follow specific instructions and procedures

Recruitment Consultant